There is no additional charge to pick items up directly from our furniture warehouse in West Chester, OH. We offer assistance in loading your items into your vehicle but we cannot provide you with rope to tie down your items, nor are we responsible for securing items to your vehicle. We cannot be responsible for damage that occurs to your merchandise, your vehicle, or other vehicles when you transport your purchase.
If you choose to have your items delivered, we offer 2 local delivery options for a separate charge. We offer Drop Delivery, which means the items will be delivered to your driveway, or Delivery and Set Up, which means the items will be delivered to the desired room and assembled / set up. Standard delivery is within 30 miles of store.
If the item is in inventory, you may pick up or schedule delivery immediately. Some of the items in the online store are not in stock and will have to be ordered. Lead time is 2-3 weeks for most items. 90 day layaway is an option and 2 weeks notice must be given before pick up or delivery can be scheduled.
Some minor assembly is required on most furniture items, such as screwing legs on a chair, or attaching legs on a table. Minor assembly requires no tools. However, some furniture items are delivered in carton, and require more involved assembly. Delivery and Set Up includes all assembly of items
Contact us within 24 hours of receiving merchandise and fill out our Damage Claim Form. Please note that pictures are required of damaged items. We will work quickly to handle your problem. If your purchase does not fit when you get it home, undamaged merchandise can be returned for a 25% restocking fee. Delivery fees are not refundable if your item does not fit so please measure before you buy.
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Open To Public 7 Days a Week!
Monday 11 AM - 5 PM * Tuesday 11 AM - 8 PM * Wednesday 11 AM - 6 PM
Thursday 11 AM - 8 PM * Friday 11 AM - 5 PM * Saturday 11 AM - 5 PM * Sunday 12 PM - 5 PM
Contact Us today via email or phone 513-720-5113.